Categories
Design Research

An entire design approach laid out

There are some  great UX/UCD resources online — my favourites to date have been Service Design Tools and more recently UX Mastery. But today I was knocked out by the phenomenal effort to define and encapsulate design research activities in a cohesive project framework. It was all revealed by a rather innocuous tweet that did […]

Categories
Design Product design

Facebook chat bubble – here, there and with extra instructions

As a follow up to an earlier post I am happy to report that the Facebook chat bubble copy has changed. For all the details and screenshots I have updated the original post.

Categories
Design Product design

Requirements versus specifications

Recommended reading is this recent post from UX provocateur Nathanael Boehm

Categories
Design Research

Don’t ask why

Getting to the why without asking why in user testing or design research is harder than it sounds. If you’ve ever struggled to find the right words to get participants to open up, try these words instead.

Categories
Design Research Service design

Design research #2: 10 questions to debrief after an inquiry

Debriefing as soon as possible after your research encounter is vital. Push yourself beyond first impressions with these 10 questions.

Categories
Design Research

Design research #1: Recording field research

What are your tools when your conducting research? Do you just take notes? Do you sketch? These are my tools for recording field research.