There are some Â great UX/UCD resources online — my favourites to date have been Service Design Tools and more recently UX Mastery. But today I was knocked out by the phenomenal effort to define and encapsulate design research activities in a cohesive project framework. It was all revealed by a rather innocuous tweet that did […]
As a follow up to an earlier post I am happy to report that the Facebook chat bubble copy has changed. For all the details and screenshots I have updated the original post.
Recommended reading is this recent post from UX provocateur Nathanael Boehm
Getting to the why without asking why in user testing or design research is harder than it sounds. If you’ve ever struggled to find the right words to get participants to open up, try these words instead.
Debriefing as soon as possible after your research encounter is vital. Push yourself beyond first impressions with these 10 questions.
What are your tools when your conducting research? Do you just take notes? Do you sketch? These are my tools for recording field research.