Categories
Design

“You can’t have USER experience without involving users”

I love this so much Its been liked, bookmarked and saved here. Thank you Kayla. You can’t have USER experience without involving users. Imagine if other roles were treated like UX: “What is the data telling us?” Data analysis – “umm, well… we don’t have any data so I’m not sure” “But isn’t that your […]

Categories
Design

Learning through making

Usability testing reduces errors, minimizes IT change requests and helps ensure users understand and can use our products. It’s a mistake to think design has to be almost production-ready to be tested. Test ideas, test sketches, test digital, test services. Test early, iteratively and often.

Categories
Design

“It’s an error that makes good design look far easier and more replicable than it really is.”

“UX proponents tell tall tales about how good design really takes place. Bottom-up, evidentiary design implies that the designer is ultimately unnecessary, a mere facilitator who draws out a solution from the collective… And top-down, genius design becomes indistinguishable from salesmanship. As a result, design dissolves into other, more established disciplines like business intelligence, product […]

Categories
Design

The design specialist versus the unicorn

Should you be a UX designer, a UI designer, a visual designer, a front end coder, or a back end coder? Can you be all of them? Can you be a few of them? At various points in my career I have made a decision to specialise. For a while I was a visual designer […]

Categories
Product design

Stan app dead end for curious new customers

I’m looking forward to seeing what Stan, Presto, and of course Netflix have to offer avid Australian movie and TV watchers like myself. I’m a ripe candidate for all of these new services: I don’t subscribe to Foxtel (can’t get cable at home), I haven’t bothered to bypass geo-location blocks to access US Netflix, I […]

Categories
Design

The 8 traits of good and bad error pages

A little while ago I started a tongue in cheek collection of broken web pages on Tumblr called Shit Servers Say. It’s turned into a collection of what makes a good and bad error page. The best examples treat broken web pages as an opportunity to reach out to their audience. The worst do nothing. […]