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Service design The internet the world

The gap between technology and trust

I’ve followed some interesting and conflicting media recently. Tony Costa writing for Forrester evangelises location technologies improving customer experience citing four recent and compelling examples. On Australian TV last night 4 Corners followed the life and online privacy of a typical Australian family to demonstrate the reach of where our data goes. Once the breadth […]

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Events

WebDU 2012

There is no point in me sharing the 16 pages of notes I took over he 2 days—that would be a pretty tedious conference review. So, what I thought I would do is share the reasons you might want to follow up on the session slide deck and speaker profile. So here goes …

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Events

WebDU 2010: Flash highlights

Adobe were a little self aware post Steve Jobs anti Flash rant but not defensive at this year’s webDU conference. Why? Because Flash continues to improve and there are few haters in the webDU crowd. Gone was the spiel about the quick uptake of flash and flash penetration in the market place. The emphasis this […]

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Events

WebDU 2010: the year of touch

I have been to 4 webDU conferences and this was the first year that I was not on the Daemon organising team. It felt strange to not have to do anything but enjoy myself, and that I did. In the Day 1 keynote Mike Chambers from Adobe came out at the gates in defense of […]

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Events

Augmented Reality Changeroom Demo

With only about 3% of online browsers turning into shoppers, augmented reality has the potential to shake up ecommerce by simulating a real life experience. Manoj Vekaria and Sushant Verma of Rocketboots were manning the desk in the sponsor’s corner at webDU. In this video they show me and some other onlookers their impressive prototype […]