Melis Senova began her presentation with this premise: if you interpret every choice as a design decision, you can look at your life as a designed experience. And concluded: if we all design our lives, can we design our industry? Her presentation was a challenge to apply the principles and characteristics of user experienceÂ design […]
If you have not been,Â Service Design Drinks is a casual meet-up, where guest speakers present and take questions from the audience. Itâ€™s held regularly at the Trinity Bar in Surry Hills. The fourth event was held on 18 May and was attended by 30 or so user experience designers, including a team from Different. The […]
I couldn’t help but think of work as I watched this film. Not because people are being fired! But because the film is a great illustration of service design, and the pitfalls of an imperfect software implementation.