Categories
Design Product design

Facebook chat bubble – drag where to close?

I found out that I wasn’t the only one to find the Facebook Chat Head/Bubble super confusing. But I think just changing one work on the tablet interface might solve the problem.

Categories
Miscellaneous

Dear SMH – just fix your search engine why don’t you

Working for a customer experience consultancy, as I do, I am always on the look out for stories about customer activism or advocacy — so I was very interested in this story on the SMH about the influence of a customer in the removal of soft porn content from the Telstra BigPond service.  Except it […]

Categories
Miscellaneous

Posterous is dead. Long live Posterous.

When I logged into Posterous yesterday I saw something startling. I’ve worked with a few CMS but none are really fun. This is the extent of my Posterous fandom: Am a member of 1 Posterous space set up as a meme for a ginger friend by another friend Ahmed. Created 2 Posterous spaces as digital farewell […]

Categories
The Work Experience

Buzzwords are a load of bull

OK so some of use management speak and some of us cringe when we hear it. I’m a little scared that I am becoming immune to it. Turns out using those business buzzword phrases may impair your message, as reported in the SMH today. A 2010 study conducted at New York and Basel Universities observed […]

Categories
The internet the world

Twitter hashtag spam

Watching a gripping game of Rugby League between West Tigers and St George I curiously grabbed my phone to check the Twitter stream. Looking for a shortcut to league tweets I checked trending topics–no league unfortunately but there was “tonga” trending because of the first game of the Rugby Union. So I checked it out. […]

Categories
Miscellaneous

Improved Posterous Web Stats

Many people have questioned and blogged about the very generous and encouraging web statistics produced by Posterous analytics versus Google stats. I have Google Analytics on my posterous blog and of course noticed the discrepency. I always thought the stats were most probably counting bot visits. Whatever those numbers were measuring it seems the fault […]