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Service design The internet the world

The gap between technology and trust

I’ve followed some interesting and conflicting media recently. Tony Costa writing for Forrester evangelises location technologies improving customer experience citing four recent and compelling examples. On Australian TV last night 4 Corners followed the life and online privacy of a typical Australian family to demonstrate the reach of where our data goes. Once the breadth […]

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The internet the world

New evidence links Cisco to jailing and torture of Chinese

“The amended claim quotes a Cisco engineer describing the all-encompassing monitoring Cisco’s technology allowed the Chinese government to conduct.

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The internet the world

Facebook revamped to respect photo privacy

Finally Facebook stop assuming that convenience of automated responses trumps concerns of personal privacy when it comes to being tagged in images.

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The internet the world

Hungry Beast: Welcome to the new privacy

In case you missed it, watch this great essay on online privacy by Elmo Keep from Hungry Beast. Some snippets: “If you have something that you don’t want anyone to know, maybe you shouldn’t be doing it in the first place,” — Google executive chairman Eric Schmidt “People have really gotten comfortable not only sharing […]