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The Work Experience

“It’s people that learn.”

“It’s people that learn. Not organizations that learn, and not systems that learn.” — SemanticWill™ (@semanticwill) March 20, 2013

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The Work Experience

Art of spotting and managing office pests via SMH

Another book on toxic work culture and personality types to look out for: Narcissists The Withholder The Socialised Psychopath The Egomaniac The Bully The Sleaze The Rigid Control Freak The Aggressive The Histrionic The Passive-Aggressive Manipulator These lists are like celebrity photo galleries. There’s something sordid about the act of looking at them and identifying […]

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The Work Experience

A New Hiring Manifesto: Your Fancy Credentials Are Worthless | Fast Company

Speaking as a graduate of one, top schools teach you credentialing and ladder climbing. If you’re lucky, you might learn how to create a financial model or craft a solid argument. They don’t make you a great UX designer or programmer. Your passion for learning and gaining more and more experience are what make you […]

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Events The internet the world

Sir Tim Berners-Lee: Then, now, tomorrow. What’s next for the World Wide Web?

The event, held at the Sydney Town Hall 5 Feb 2013, was part of the City Talks series presented by the City of Sydney and UTS spotlight. The hashtag was the ever parochial #tbldownunder. The official ones were #sydcitytalk and #UTSengage What people said There were several introductions including Clover Moore’s rundown of the City’s […]

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The Work Experience

Mr and Mrs Rude in the workplace

… There are benefits to rudeness … that is, for those who perpetrate it. In a study conducted by a trio of American universities last year, it was discovered that rude men earn 18 per cent more than “agreeable” men, while rude women earn 5 per cent more than nice women. The study comprised 10,000 […]

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Service design The Work Experience

The chemistry of enthusiasm – Bain and Company

A great read on employee satisfaction – how to measure it, achieve it and the correlation to customer NPS. In our view, too many companies try to raise engagement by launching disconnected initiatives like wellness programs. Such initiatives might improve employee morale slightly and serve other purposes, but they’re detached from customers’ priorities. They lack […]