Categories
Design Research

An entire design approach laid out

There are some  great UX/UCD resources online — my favourites to date have been Service Design Tools and more recently UX Mastery. But today I was knocked out by the phenomenal effort to define and encapsulate design research activities in a cohesive project framework. It was all revealed by a rather innocuous tweet that did […]

Categories
Events Service design

Co-design in the social sphere – Sydney Design Festival

If you’re interested in co-design you should look check out the “Designing With” event series which is being held as part of the Sydney Design Festival running 3-18th August 2013. The first event will be an introduction to Social Design which promises case studies where design methods and co-design have been applied to such contexts […]

Categories
Events Service design

User centric change management

I had the privilege to work on a succession of projects relating to the staff experience at my time at Different. My colleague Christian LaFrance presented some of the learnings from these projects and a few others undertaken by the team at the recent Service Design Network Global Conference in Paris (28-30 October, 2012) and […]

Categories
Design Events

Design Thinking: Penny Hagen, 2 February 2011

Where have I been all this time that Design Thinking has been meeting? I have no context to this event, other than to say that more events were promised, which going by this week’s standard can only be an awesome thing. Highlights: Getting to sticky beak at Digital Eskimo’s oh so cute offices. The Eskimos! […]