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The Work Experience

10 Essential Pillars of Employee Engagement

10 Essential Pillars of Employee Engagement from Dan Benoni

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The Work Experience

OKRs and the rule of three

“Google did a great talk about the method they use to keep focused. It’s called “Objectives, Key Results”. Essentially you can have three objectives a quarter; they need to be broad but measurable. Don’t say how you will get there, that’s for the person actioning it to worry about. By limiting ourselves to three objectives […]

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The Work Experience

The Employee-Motivation Checklist via Fast Company

Provide meaning to motivate (purpose), provide feedback, provide opportunities, be fair … you know the score and it all sounds like common sense but many organisations miss the mark. A tidy list to refresh your management sensibilities from fastcompany.com.

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The Work Experience

Do incentives work? Autonomy, mastery, and the purpose (not profit) motive

Do incentives work? Well the answer is yes and no. They work for rudimentary mechanical tasks, but when you up the cognitive anti, incentives fail to motivate. Not only that, they can negatively impact performance. Pay people enough so they are not thinking about money and can instead be free to concentrate on their performance. […]

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The Work Experience

Personnel Economics: The Economist’s View of Human Resources

Monetary incentives are the petri dish where motivation grows in work environments, particularly in sales. Whether the culture that forms is a healthy one or not depends on context. Customers’ expectations of service providers are changing. People expect service not just sales. So how do you design an incentive scheme that supports customer service and […]

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The Work Experience

Hey Boss — Enough with the Big, Hairy Goals – Bob Sutton – Harvard Business Review

I love Bob Sutton. After reading his book Good Boss, Bad Boss I have become a bit of an acolyte. What I like about him most is the tenacious way he demystifies and deconstructs common management practices. Like goal setting. For most organizations in most industries, success is measured on well known and accepted yardsticks. […]