Mobile Monday Pecha Kucha style

I never post such raw notes on this blog, but I thought, better raw than never tonight. I haven’t been to Mobile Monday in years, but spurred on by @roneo I went along. Meet up flavour Cheery friendly crowd ready to network and chat. Markedly more guys than gals. Devs, designers, developers… was there an […]

Service design

Customers use of mobile devices translates directly into efficiency gains and profits for Dominos pizza via SMH

An article in today’s SMH about the Domino’s food chain struck me as quite significant. Customers’ increased use of mobile devices when ordering has resulted in efficiency gains and increased profits for the business. Customers’ use of devices when ordering has: increased products sold per transaction increased efficiency due to improved accuracy of orders as […]