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Events Research

Conducting qualitative research during COVID-19

Everything has changed post-COVID-19 – How can fieldwork continue now that researchers cannot simply go to participants homes? Dr Deborah Lupton asked this question to her Twitter and academic community and created a resource – Doing fieldwork in a pandemic full of alternative methods. She shared this in a fully subscribed webinar hosted by QRS international.

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Design Product design Research

Ethnography Makes Products

That my team — a design team — does research, has at times confused colleagues unfamiliar with design methods …

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Research

What is design research data?

Are you recording enough after customer research encounters? Noting behaviours, attitudes, and context during research encounters uncovers rich findings and helps to tell compelling customer stories. Just recounting what was said misses important data. Sometimes designers and researchers return from field trips with written notes of what was said as the only record of their encounters. […]

Categories
Events

Ethnography Inquiry Today

Speaker: George Marcus 25 March 2014 Metcalfe Auditorium, State Library of NSW Organised by UWS       I attended the George Marcus talk Ethnography Inquiry Today to learn what was happening in ethnography academic circles. As someone who practices design research/corporate ethnography I thought I might learn a thing or two so was surprised […]

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Research

(Raw) Design Research Deliverables – what to deliver and what to ask for

Earlier this year I was on a project where I had to repurpose another team’s design research. My job was to make a set of task models. I had research findings, personas, and some other stuff available to me but I needed more detail. I propose delivering some of the raw research alongside formal deliverables so anyone in the future can pick up your research and extract from it what they need at the time.

Categories
Design Research

Don’t ask why

Getting to the why without asking why in user testing or design research is harder than it sounds. If you’ve ever struggled to find the right words to get participants to open up, try these words instead.