Tag: diary studies

Research Service design

The Dos and Don’ts of Diary Studies

Post author By Erietta Sapounakis
Post date July 10, 2011
17 Comments on The Dos and Don’ts of Diary Studies

Got some time and some budget to dig deep? Here are some lessons learned on diary studies.

Tags customer centred design, customer research, design research, diary studies, ethnography, human centred design, journey maps, service design, user research

Research

Mappiness: the ultimate diary studies project

Post author By Erietta Sapounakis
Post date April 26, 2011
No Comments on Mappiness: the ultimate diary studies project

Thanks to Bec for introducing me to Mappiness and this video. Should be interesting for anyone who has run a diary studies project.

Tags diary studies