This quote is from a conversation between Ezra Klein and Krista Tippett about politics, polarisation and the media. Something about it reminded me of what it can also feel like in dysfunctional organisations.
“I think design thinking and agile which are big trends in business today are a reflection of the fact that if you are building anything without customer feedback today you are deluded” “Mistakes are learning. You cannot innovate, create and progress without mistakes” HT to my friend Pauline Lucas for sharing this with me.
Susanne Husebo knows where it’s at.
â€” David J Bland (@davidjbland) April 9, 2015
I am rather impressed as I’m working away in an open office environment, when I hear colleagues cite our company principles. And I should add they are cited sincerely, are being used to think about behaviour — not being used Â ironically. I was reminded though of perhaps the most candid and abrupt corporate principle ever […]
Is there a downside to everyone being happy at work? Is conflict good or bad? Does hiring for cultural fit produce group think? A great summary over at HBR of what to consider if your goal is to foster a critically engaged team. “… task conflicts produce better decisions and stronger financial outcomes. … Healthy debate […]