Debriefing as soon as possible after your research encounter is vital. Push yourself beyond first impressions with these 10 questions.
Tag: contextual inquiry
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Getting people to talk
I came across this video today made in 2008 by students from the IIT Institute of Design. It introduces design research and contextual inquiry and demonstrates what not to do when interviewing people. If your keen for tips on what makes or breaks a research session, its well worth watching.