Erietta Sapounakis
Product Development + UX | CX + Service Design
Notes on design, product, collaboration
and reports from industry meet-ups
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Requirements versus specifications
Recommended reading is this recent post from UX provocateur Nathanael Boehm
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Don’t ask why
Getting to the why without asking why in user testing or design research is harder than it sounds. If you’ve ever struggled to find the right words to get participants to open up, try these words instead.
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Sir Tim Berners-Lee: Then, now, tomorrow. What’s next for the World Wide Web?
The event, held at the Sydney Town Hall 5 Feb 2013, was part of the City Talks series presented by the City of Sydney and UTS spotlight. The hashtag was the ever parochial #tbldownunder. The official ones were #sydcitytalk and #UTSengage What people said There were several introductions including Clover Moore’s rundown of the City’s…
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10 questions to debrief after a contextual inquiry
Debriefing as soon as possible after your research encounter is vital. Push yourself beyond first impressions with these 10 questions.
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Recording field research
What are your tools when your conducting research? Do you just take notes? Do you sketch? These are my tools for recording field research.