Erietta Sapounakis

Product Development + UX | CX + Service Design

Notes on design, product, collaboration
and reports from industry meet-ups

  • Codewars 2010. The Challenge: Make an app to make Steve Jobs relax … in Flash!

    This year I made it to my first Code Wars event. Code Wars kicks off the annual webDU developer’s conference. Developers are set a number of challenges by Robin Hilliard from Rocketboots and face off in competition. Here is a not so skillfully put together montage of the funniest challenge of the night: (I attended webDU as a…

  • Can brands survive without design? Australian government to enforce plain packaging for cigarettes

    This week the Australian government announced that it would be the first country in the world to enforce that cigarettes be sold in plain packaging. The tobacco industry will of course mount a legal challenge but I am more curious about how they will respond to the design challenge. How can a brand with no…

  • Meaningful Video Ratings

    I just watched a video on TED and rated it. I expected to indicate my rating by interacting with 5 blank stars. Instead I was presented with a list of words to select from, after which I saw a tag cloud rating. Funnily enough, while writing this post I went to take a screen shot…

  • Do I need a disclaimer just to have a bad day?

    The first Digital Citizens event tonight was a robust discussion on personal versus private online. The title of the evening was Private Parts: Personality and Disclosure – Finding a Balance in the Digital Space. Surprisingly it was the lawyer on the panel, Adrian Dayton (of Social Media for Lawyers) who was sounding like the ad…

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  • UX Studies: An Interview with Philipp von Kiparski

    Philipp von Kiparski has a Bachelor of Arts in Information Design from the Stuttgart Media University, Germany. His degree was based out of the Faculty of Information and Communication. Philipp has just completed his second internship as an Experience Architect here in Australia, at Different. This interview was recorded on 28 January 2010. Erietta: Tell…

  • Up in the Air: A Film for Experience Designers

    I couldn’t help but think of work as I watched this film. Not because people are being fired! But because the film is a great illustration of service design, and the pitfalls of an imperfect software implementation.

  • Mumbrella’s Twitter Policy

    Focal Attractions are the publishers of Mumbrella, an online magazine for media and marketing news. They revealed in the MX rag yesterday that they plan to put a clause, claiming ownership of tweets, in employees contracts. The reason why is because: an employee’s work-identified posts fell somewhere between their little black book and the firm’s…

  • Persona Marketing

    I picked up a copy of MX today, (sophisticated reading I know) and noticed this advertisement by State Rail. It warns that anti social behaviour will attract an on the spot fine. I thought Aggressive Guy was pretty close to a persona in marketing. Not a very fleshed out persona I’ll admit, but I think…