Erietta Sapounakis
Product Development + UX | CX + Service Design
Thoughts on design, product, collaboration
+ reports from industry meet-ups
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Steve Portigal on boosting user research impact through proactive research programs
In this talk hosted by Product Board Events, Steve Portigal, went beyond tips on how to conduct user research to share how to operate research programs inside organisations to best engage stakeholders and maximise the impact of research. This post summarises key themes and takeaways. Shape a proactive program Research posture can be proactive or…
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Digitalks events – Creating a Human-centred Design System that People Love to Use
“If you don’t involve your community the use and adoption will be limited” ~ Jonathan Stening Who spoke Hamish O’Neill – Design Lead, Brand & Design System @ANZ Hamish O’Neill has over 17 years experience in digital design across retail, telecommunications, and finance. Hamish is a strategic design thinker and leader. He loves to systemise…
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Meaghan Newson on digitising the Australian Style Manual
In this Sydney Content Strategy meet-up presentation, hosted by Elle Geraghty, Meaghan Newson shared the challenges and lessons from her work leading the digitisation of the Australian Government Style Manual. This event took place on 21 September, 2021 The first edition of the Australian Government style manual was published in 1966 and included a forward by…
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Is your team healthy?
At the May 2020 Design Ops meetup, David Malouf shared his expertise on measuring and monitoring design team culture. Sage advice for any team and manager.
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Conducting qualitative research during COVID-19
Everything has changed post-COVID-19 – How can fieldwork continue now that researchers cannot simply go to participants homes? Dr Deborah Lupton asked this question to her Twitter and academic community and created a resource – Doing fieldwork in a pandemic full of alternative methods. She shared this in a fully subscribed webinar hosted by QRS…
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Is good content service design? And how do you deliver it?
Mel Flanagan from Nook studios at IXDA Sydney sharing studies and approach for the design of services starting with content
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Content strategy meets design system
Mature product and service design teams are merging design systems with content strategy. Two speakers, Tony Starr Atlassian, Steven Berends DTA, outline how.
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Ethnography Makes Products
That my team, a design team, does research, has at times confused colleagues unfamiliar with design methods …