Erietta Sapounakis
Product Development + UX | CX + Service Design
Notes on design, product, collaboration
and reports from industry meet-ups
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Insights from Service NSW: Running effective content critiques with Liz Leigh
At tonight’s Sydney Content Strategy meetup, Liz Leigh, from Service NSW, shared her insights and practices on building the Content Strategy discipline, and how and why to incorporate content critique sessions. Crafting a Vision for Content Design Liz Leigh has defined a vision for content design at Service NSW. Informed by internal research, this vision…
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AI in UX Research
The Sydney UX Research Meetup is back, and this week’s event featured three talks on AI in UX research. Speakers included Panna Cherukuri, Principal UX Researcher at Nearmap, and Nora Jiang, UX Designer, who discussed “Shaping AI solutions to empower people”; Anahita Jamshidi Fard, UX Researcher at Dovetail, who presented on “Embracing AI in Research:…
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Decoding Success: Insights from Top Design ICs and Teams
In a recent panel discussion industry-leading designers revealed the inner workings of today’s top design teams. Steph Engle, Product Design Lead at Snap; Brian Lovin, Founder of Campsite; and Maheen Sohail, Design Lead for Generative AI at Meta, shared their insights on their careers and what sets design teams apart. Moderated by Michael Riddering, a…
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Insights from a Content Designer Navigating Startup Realities
During October’s Sydney Content Strategy Meetup, Claire Mahoney, a content designer from Kinde, shared her insights into the world of startup content design. Her experiences revealed stark contrasts between anticipated ideals of having a blank slate to do and get everything right from the start versus the practical realities. Best Practices: navigating expectations versus realities…
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Steve Portigal on boosting user research impact through proactive research programs
In this talk hosted by Product Board Events, Steve Portigal, went beyond tips on how to conduct user research to share how to operate research programs inside organisations to best engage stakeholders and maximise the impact of research. This post summarises key themes and takeaways. Shape a proactive program Research posture can be proactive or…
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Digitalks events – Creating a Human-centred Design System that People Love to Use
“If you don’t involve your community the use and adoption will be limited” ~ Jonathan Stening Who spoke Hamish O’Neill – Design Lead, Brand & Design System @ANZ Hamish O’Neill has over 17 years experience in digital design across retail, telecommunications, and finance. Hamish is a strategic design thinker and leader. He loves to systemise…
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Meaghan Newson on digitising the Australian Style Manual
In this Sydney Content Strategy meet-up presentation, hosted by Elle Geraghty, Meaghan Newson shared the challenges and lessons from her work leading the digitisation of the Australian Government Style Manual. This event took place on 21 September, 2021 The first edition of the Australian Government style manual was published in 1966 and included a forward by…
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Is your team healthy?
At the May 2020 Design Ops meetup, David Malouf shared his expertise on measuring and monitoring design team culture. Sage advice for any team and manager.