Erietta Sapounakis
Product Development + UX | CX + Service Design
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CX + Service Design
Frameworks
Product Development + UX
Research
Strategic Visions
THE ICONIC app vision
THE ICONIC app vision
Shaping THE ICONIC’s Product Roadmap
Shaping THE ICONIC’s Product Roadmap
Cross-squad design system process
Cross-squad design system process
THE ICONIC Delivery Framework
THE ICONIC Delivery Framework
Uniting Home Care pilot study
Uniting Home Care pilot study
Uniting Employee Experience Vision
Uniting Employee Experience Vision
Telstra Innovation Framework
Telstra Innovation Framework
Telstra Smart Modem 2.0
Telstra Smart Modem 2.0
Telstra Digital Transformation
Telstra Digital Transformation
St George cross-channel lead management
St George cross-channel lead management
Westpac’s mortgage customer experience
Westpac’s mortgage customer experience
