Erietta Sapounakis

Product Development + UX | CX + Service Design

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CX + Service Design
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Product Development + UX
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Strategic Visions

THE ICONIC app vision
THE ICONIC app vision
Resolving THE ICONIC’s UX Pain Points
Resolving THE ICONIC’s UX Pain Points
THE ICONIC cross-squad process for redesign and design system
THE ICONIC Delivery Framework
THE ICONIC Delivery Framework
Uniting Home Care pilot study
Uniting Home Care pilot study
Uniting Employee Experience Vision
Uniting Employee Experience Vision
Telstra Innovation Framework
Telstra Innovation Framework
Telstra Smart Modem 2.0
Telstra Smart Modem 2.0
Telstra Digital Transformation
Telstra Digital Transformation
St George cross-channel lead management
St George cross-channel lead management
Westpac’s mortgage customer experience

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