At the May 2020 Design Ops meetup, David Malouf shared his expertise on measuring and monitoring design team culture. Sage advice for any team and manager.
Is your team healthy?

Great service is delivered by happy employees. Great work is produced by motivated, empowered, and engaged people. So how do we create better work environments? Better processes? Better management? Better leadership? Better people? Can these be designed? This is a collection of articles on emerging practices and stories on redesigning the work experience.
At the May 2020 Design Ops meetup, David Malouf shared his expertise on measuring and monitoring design team culture. Sage advice for any team and manager.
This rang so true that I liked, booked and saved Amy’s tweet here for the next time I need the reminder. Sometimes its frameworks, sometimes its approaches, other times its industry and technical jargon. Heck even whole strategies can be interpreted differently. Always worth taking that moment to calibrate where everyone is at.
Susanne Husebo knows where it’s at.
Skip the hype cycle, recognise your biases and default position as well as other’s biases and default positions to look at problems in context of their changing conditions. This is the overriding message of The Heretics Guide to Management by Paul Culmsee and Kailash Awati. This book was recommended to me by a sage and savvy […]
“… The ability to listen to new ideas, the ability to listen to new voices, gives you the ability to adapt … it’s the number one quality besides competence.” — Nilofer Merchant on the Boss Level podcast. Highly recommend the rest of the podcast episode too for conversation on the gap between strategy and delivery […]
Ralph Affleck is king of the maker’s movement. Watch him in action for a beautiful dose of inspiration. Vintage Mill – Landline – ABC.