Categories
Design

“You can’t have USER experience without involving users”

I love this so much Its been liked, bookmarked and saved here. Thank you Kayla. You can’t have USER experience without involving users. Imagine if other roles were treated like UX: “What is the data telling us?” Data analysis – “umm, well… we don’t have any data so I’m not sure” “But isn’t that your […]

Categories
Design Product design Research

Ethnography Makes Products

That my team — a design team — does research, has at times confused colleagues unfamiliar with design methods …

Categories
Design Research Strategy

Resource list

A list of resources I frequent for strategy, collaboration, research and design practice. Updated every now and again.

Categories
Design

Learning through making

Usability testing reduces errors, minimizes IT change requests and helps ensure users understand and can use our products. It’s a mistake to think design has to be almost production-ready to be tested. Test ideas, test sketches, test digital, test services. Test early, iteratively and often.

Categories
Design

“It’s an error that makes good design look far easier and more replicable than it really is.”

“UX proponents tell tall tales about how good design really takes place. Bottom-up, evidentiary design implies that the designer is ultimately unnecessary, a mere facilitator who draws out a solution from the collective… And top-down, genius design becomes indistinguishable from salesmanship. As a result, design dissolves into other, more established disciplines like business intelligence, product […]

Categories
Design

“Feedback is a gift”

I like this saying from Hyper Island. I came across it in this article if you’d like to nerd out on the design process.