Categories
Events

Content strategy meets design system

Mature product and service design teams are merging design systems with content strategy. Two speakers, Tony Starr Atlassian, Steven Berends DTA, outline how.

Categories
Strategy

“It’s much better to be a learn-it-all than a know-it-all” Steve Vamos

“I think design thinking and agile which are big trends in business today are a reflection of the fact that if you are building anything without customer feedback today you are deluded” “Mistakes are learning. You cannot innovate, create and progress without mistakes” HT to my friend Pauline Lucas for sharing this with me.

Categories
The Work Experience

Signs of a well functioning and high performing team

Susanne Husebo knows where it’s at.

Categories
Design Product design Research

Ethnography Makes Products

That my team — a design team — does research, has at times confused colleagues unfamiliar with design methods …

Categories
Service design

“The thing I have noticed is that when the anecdotes and the data disagree, the anecdotes are usually right”

I was struck in this article, at how much importance is placed on direct customer feedback, particularly for a data driven company.

Categories
The Work Experience

The Heretics Guide to Management book review

Skip the hype cycle, recognise your biases and default position as well as other’s biases and default positions to look at problems in context of their changing conditions. This is the overriding message of The Heretics Guide to Management by Paul Culmsee and Kailash Awati. This book was recommended to me by a sage and savvy […]