The Work Experience

“You don’t fix culture with process.”

— David J Bland (@davidjbland) April 9, 2015

The Work Experience

Does brainstorning encourage laziness?

A provocation from HBR…

but I agree with this user…it all depends on how you design your group session

@HarvardBiz Not a waste of time if you use a brainstorming framework & formal methodology! Generalizations like this are dangerous.

— Alexandra Fiorillo(@alexfiorillo) March 27, 2015

The Work Experience


SBS TV’s Insight delivered a great panel on leadership. My takeaways captured in favourite tweets here.

Brilliant "RT insightSBS: What does it take to be successful? #auspol #leadership #insightsbs"

On purpose and direction and style

On knowing it all

Titles, signs of respect and cultural context

It’s lonely at the top

It’s not about rank or role … reminds me of the leadership ladder concept

And a since deleted tweet by @DavidReid1 (thank you Wayback machine) commented “If you are part of a team and you are making that team work better then you are a leader. It is not about rank or role.”

Hear hear to that.

To watch the episode in full head to SBS:

The Work Experience

Principles in action – Cut the crap!

I was reminded though of perhaps the most candid and abrupt corporate principle ever — Cut the Crap.

In 2002 the BBC CEO made a speech and a soccer style card:

I would also ask that people in every team in the BBC – be it at Watchdog, Radio Leicester or outside broadcasts – discuss how we make this place better, how we make it exciting, how do we ensure that the cynics and moaners in the organisation – and they’re there in all big organisations – are marginalized. In short how do we cut the crap and make it happen?

To help me I’ve had a yellow card printed which says on it “cut the crap and make it happen” which I plan to bring out at every meeting when someone is trying to stop a good idea rather than make it happen. We’ll send one to anyone who wants one.

The BBC is a pretty extraordinary and innovative media organisation. I guess it worked.

Read more:

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The Work Experience

“I will only hire someone to work directly for me if I would work for that person.”

“… It’s a pretty good test and I think this rule has served me well.” — Mark Zuckerberg

From a Q & A session at the Mobile World Congress in Barcelona, read more at:

The Work Experience

Go read the 5 Myths of Great Workplaces

Is there a downside to everyone being happy at work? Is conflict good or bad? Does hiring for cultural fit produce group think? A great summary over at HBR of what to consider if your goal is to foster a critically engaged team.

“… task conflicts produce better decisions and stronger financial outcomes. … Healthy debate encourages group members to think more deeply, scrutinize alternatives, and avoid premature consensus. While many of us view conflict as unpleasant, the experience of open deliberation can actually energizes employees by providing them with better strategies for doing their job.”

Read the rest and the top 5 tips at