This quote is from a conversation between Ezra Klein and Krista Tippett about politics, polarisation and the media. Something about it reminded me of what it can also feel like in dysfunctional organisations.
Mature product and service design teams are merging design systems with content strategy. Two speakers, Tony Starr Atlassian, Steven Berends DTA, outline how.
“I think design thinking and agile which are big trends in business today are a reflection of the fact that if you are building anything without customer feedback today you are deluded” “Mistakes are learning. You cannot innovate, create and progress without mistakes” HT to my friend Pauline Lucas for sharing this with me.
Susanne Husebo knows where it’s at.
That my team â€” a design team â€” does research, has at times confused colleagues unfamiliar with design methods …
I was struck in this article, at how much importance is placed on direct customer feedback, particularly for a data driven company.