“You can’t have USER experience without involving users”

I love this so much Its been liked, bookmarked and saved here. Thank you Kayla. You can’t have USER experience without involving users. Imagine if other roles were treated like UX: “What is the data telling us?” Data analysis – “umm, well… we don’t have any data so I’m not sure” “But isn’t that your […]

Events The Work Experience

Is your team healthy?

At the May 2020 Design Ops meetup, David Malouf shared his expertise on measuring and monitoring design team culture. Sage advice for any team and manager.

The Work Experience

A quick note on shared understanding

This rang so true that I liked, booked and saved Amy’s tweet here for the next time I need the reminder. Sometimes its frameworks, sometimes its approaches, other times its industry and technical jargon. Heck even whole strategies can be interpreted differently. Always worth taking that moment to calibrate where everyone is at.

Events Research

Conducting qualitative research during COVID-19

Everything has changed post-COVID-19 – How can fieldwork continue now that researchers cannot simply go to participants homes? Dr Deborah Lupton asked this question to her Twitter and academic community and created a resource – Doing fieldwork in a pandemic full of alternative methods. She shared this in a fully subscribed webinar hosted by QRS international.

Events Service design

Is good content service design? And how do you deliver it?

Mel Flanagan from Nook studios at IXDA Sydney sharing studies and approach for the design of services starting with content

The internet the world

Exhaustion and hyper vigilance

This quote is from a conversation between Ezra Klein and Krista Tippett about politics, polarisation and the media. Something about it reminded me of what it can also feel like in dysfunctional organisations.