I had the good fortune of presenting to a class from the University of Technology, Sydney’s Interaction Design course. As a hiring manager, candidates with experience in user testing and who have integrated users in the design process stand out. Why? Because this reduces avoidable errors, minimises IT and build change requests and helps users understand and use our products. It’s a mistake to think something has to be detailed and almost production-ready to be tested. Test ideas, test sketches, test digital, test services. Test early, iteratively and often.