Categories
The Work Experience

Mr and Mrs Rude in the workplace

… There are benefits to rudeness … that is, for those who perpetrate it. In a study conducted by a trio of American universities last year, it was discovered that rude men earn 18 per cent more than “agreeable” men, while rude women earn 5 per cent more than nice women. The study comprised 10,000 […]

Categories
The Work Experience

BRW best places to work announced: Tech sector has the happiest workers

A combination of transparency, skill, pride and fun has seen OBS named among the nation’s 10 most desirable workplaces each year since the BRW awards began in 2009. First place … the chief executive of OBS, Brian Cook, plays ‘Happy birthday’ on his guitar for two employees. Photo: Arsineh Houspian via smh.com.au  

Categories
Service design The Work Experience

The chemistry of enthusiasm – Bain and Company

A great read on employee satisfaction – how to measure it, achieve it and the correlation to customer NPS. In our view, too many companies try to raise engagement by launching disconnected initiatives like wellness programs. Such initiatives might improve employee morale slightly and serve other purposes, but they’re detached from customers’ priorities. They lack […]

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Events The internet the world

Cory Doctorow at Vivid Ideas

There are links here for you to go listen to Cory Doctorow’s talk at Vivid 2012 yourself, and also some other academic links on the wider history of cultural copyright issues.