User testing IA for stakeholder buy-in

I recently finished a project where I conducted user testing to validate the effectiveness of a navigation menu.┬áThe project was a collaboration with the client’s project team who were responsible for the prototype and the recruitment. Everyone was confident going in to the user testing on the IA scheme but were open to changes.┬áThis may […]

Research Service design

The Dos and Don’ts of Diary Studies

Got some time and some budget to dig deep? Here are some lessons learned on diary studies.

Events The internet the world

Digital Citizens – The Age of Intellectual Property

It was a quality panel at the 10th Digital Citizens event moderated by the talented James Fridley @fridley: