The Dos and Don’ts of Diary Studies

What are diary studies?

Diary studies, otherwise known as User Research Diaries or “Cultural probes” were pioneered for use in design research by William “Bill” Gaver, Professor at Goldsmiths London. Interestingly he doesn’t analyse diary content, nor does he create scenarios or personas from them instead using them as a base from which to validate other data. He does not create personas, preferring instead to revisit the raw data.

Service Design Drinks 9: Lauren Tan on social design in the UK 22 March 2011

Guardian infographic on public expenditure. “For 670 billion pounds, there must be a space for design there” — Lauren Tan

Earlier this week Lauren Tan presented at Service Design Drinks on her university research paper. In it she looked at 2007 DOTT (Design of the Times, internet archive link, may not be complete site) design projects in the public and social space.