The first Service Design Conference was held earlier this month in Sydney, organised by Steve Baty and Donna Spencer – the team behind UX Australia. It was one stream with 7 presentations in scenic Darling Harbour. It was nice to not have to scurry between rooms for multiple tracks and good to know I wasn’t missing out on anything. The attendees were a UX crowd, and all seemed to be practitioners within the service design space. There was only a brief mention about the differences between service design and experience design. Everyone there wasn’t about to be held up on semantics. All the speakers dove straight in to describe how they work and deliver as service design practitioners.
Adobe were a little self aware post Steve Jobs anti Flash rant but not defensive at this year’s webDU conference. Why? Because Flash continues to improve and there are few haters in the webDU crowd. Gone was the spiel about the quick uptake of flash and flash penetration in the market place. The emphasis this year was on performance improvements in Flash beta 10.1. Expect more fan fare after the official release later this year.
I have been to 4 webDU conferences and this was the first year that I was not on the Daemon organising team. It felt strange to not have to do anything but enjoy myself, and that I did.
May 21 and 22 was the 7th webDU and my 3rd as part of the Daemon team who organise the event. WebDU is a technology conference, primarily but not solely, focused on developers. Amongst all the code and whiz bang-ery this year was an entire track dedicated to the consulting and planning side of projects: Team/UX (user experience). The room was packed for the whole two days.