Workers who find themselves answering work emails on their smartphones after the end of their shifts in Brazil can now qualify for overtime under a new law. The new legislation was approved by President Dilma Rousseff last month. It says company emails to workers are equivalent to orders given directly to the employee.
Do incentives work? Well the answer is yes and no. They work for rudimentary mechanical tasks, but when you up the cognitive anti, incentives fail to motivate. Not only that, they can negatively impact performance. Pay people enough so they are not thinking about money and can instead be free to concentrate on their performance. Also relevant to management practice is the idea of giving people autonomy. Think autonomy, mastery, and the purpose motive. Watch the video to see how this plays out.
How a strategy plays out in personnel changes:
Sydney Finkelstein, the Steven Roth Professor of Management at the Tuck School of Business at Dartmouth College, published “Why Smart Executives Fail” 8 years ago. In it, he shared some of his research on what over 50 former high-flying companies – like Enron, Tyco, WorldCom, Rubbermaid, and Schwinn – did to become complete failures. It turns out that the senior executives at the companies all had 7 Habits in common. Finkelstein calls them the Seven Habits of Spectacularly Unsuccessful Executives.
From cubicle to newsroom to hot desks. The complete article talks about customer service trends and spaces, but the snippet below pertains to the workplace environment specifically.
Bob Sutton’s Good Boss Bad Boss is a must read for any manager. If you don’t have time to read the book, at least watch this video.
Monetary incentives are the petri dish where motivation grows in work environments, particularly in sales. Whether the culture that forms is a healthy one or not depends on context. Customers’ expectations of service providers are changing. People expect service not just sales. So how do you design an incentive scheme that supports customer service and results in sales?
There’s no news yet as to how this portal is being utilised but its a nice idea spawned by the desire to make an expanding team feel more connected.
It’s worth reading this article about the treadmill desk. Don’t dismiss it as a novelty. Its an example of how an idea was born, implemented, how its usage changed over time and how the concept spawned a new idea — the walking meeting.