Dear SMH – just fix your search engine why don’t you

Working for a customer experience consultancy, as I do, I am always on the look out for stories about customer activism or advocacy — so I was very interested in this story on the SMH about the influence of a customer in the removal of soft porn content from the Telstra BigPond service.  Except it wasn’t quite the story I had read in the Saturday paper, which I have quaintly photographed and included for you below.

Tribute to my lovely netbook as HP announces likely exit from PC market

I love my HP Mini netbook. LOVE it. It’s light, small, powerful, the keys feel and work like Apple keys, it has a touch screen that I use all the time when I am scrolling through notes on research outings, and very importantly it’s purple. Better yet I won it in a competition last year after decrying my work Dell laptop in a 25 words or less poem. The Dell works fine but just feels awful to use.

So today I hear that HP, faced with mounting competition and a more focussed business strategy are bowing out of consumer electronics.  Obviously the competition is too fierce and their efforts not enough. While their electronics generate the most revenue they reap the least profit. I must admit that between an iPad and a netbook I may choose the former, but I am so glad I have the latter for now.

Improved Posterous Web Stats

Many people have questioned and blogged about the very generous and encouraging web statistics produced by Posterous analytics versus Google stats. I have Google Analytics on my posterous blog and of course noticed the discrepency. I always thought the stats were most probably counting bot visits. Whatever those numbers were measuring it seems the fault has been rectified and my Posterous page views have been sober for a fair while now with pages recording realistic numbers since May 2011.

Over the Bounding Main: Eriettas Top Ten Questions about Channel Swimming

I put my juvenile interviewing skills to use by asking my friend and UX pro Dori Miller why she is planning to swim a double crossing of the English Channel.  Thats right, Dori plans to swim to France and then back again and all for a good cause. Check out her answers to such probing questions as “Is peeing while you swim and getting that warm feeling the best thing that will happen to you on your epic challenge?” on her blog: Over the Bounding Main: Eriettas Top Ten Questions about Channel Swimming.