I will admit, when the evening began with everyone in the room passing the mike and giving their elevator pitch, I was worried. There were over 60 women in the room and, one by one, they shared their name, job, employ—in many cases their own small business—and their twitter handle. I feared it would take all night but in a few minutes it was over. I found the exercise creepy; there was something evangelical about it, but I succumbed and came to realise that this spirit of promotion and openness was at the heart of the event.
Service Design Drinks 5: Touch-point workshops and what role does the service designer play in implementation?
The talks couldn’t have been more different at this weeks service design drinks. Stephen Cox, Customer Experience Manager at Westpac opened the night with a presentation on touch-point workshops. Janna DeVylder from Meld Studios invited the audience to ponder whether the service designer has a role to play in the execution of projects. The first was a talk around design education, the second a discussion about design implementation.
If you have not been, Service Design Drinks is a casual meet-up, where guest speakers present and take questions from the audience. It’s held regularly at the Trinity Bar in Surry Hills. The fourth event was held on 18 May and was attended by 30 or so user experience designers, including a team from Different.
I was totally enamored by the Microsoft Surface at WebDU. Here is a mix of what I learnt, filmed and experienced.
Collis Ta’eed spoke at webDU a few years ago on how to start a web community. He should know, Collis founded the Envato network which publishes PSD Tuts, Vector Tuts, Active Tuts, Freelance Switch amongst other titles. It’s inspiring to hear about web success stories. The Envato network employs 25 people and attracts ‘a few million visitors a month’. Impressive.
Adobe were a little self aware post Steve Jobs anti Flash rant but not defensive at this year’s webDU conference. Why? Because Flash continues to improve and there are few haters in the webDU crowd. Gone was the spiel about the quick uptake of flash and flash penetration in the market place. The emphasis this year was on performance improvements in Flash beta 10.1. Expect more fan fare after the official release later this year.
I have been to 4 webDU conferences and this was the first year that I was not on the Daemon organising team. It felt strange to not have to do anything but enjoy myself, and that I did.
With only about 3% of online browsers turning into shoppers, augmented reality has the potential to shake up ecommerce by simulating a real life experience.
This year I made it to my first Code Wars event. Code Wars kicks off the annual webDU developer’s conference. Developers are set a number of challenges by Robin Hilliard from Rocketboots and face off in competition.
Here is a not so skillfully put together montage of the funniest challenge of the night:
The first Digital Citizens event tonight was a robust discussion on personal versus private online. The title of the evening was Private Parts: Personality and Disclosure – Finding a Balance in the Digital Space. Surprisingly it was the lawyer on the panel, Adrian Dayton (of Social Media for Lawyers) who was sounding like the ad man encouraging people to establish their personal brand and get it all out there on twitter. Sam North of Ogilvy PR, was reminding people of their contractual obligations to their employers and clients with words of warning to not speak badly about them. But, as ever in the social media space the lines quickly become hard to define.
May 21 and 22 was the 7th webDU and my 3rd as part of the Daemon team who organise the event. WebDU is a technology conference, primarily but not solely, focused on developers. Amongst all the code and whiz bang-ery this year was an entire track dedicated to the consulting and planning side of projects: Team/UX (user experience). The room was packed for the whole two days.