Earlier this week Lauren Tan presented at Service Design Drinks on her university research paper. In it she looked at 2007 DOTT (Design of the Times, internet archive link, may not be complete site) design projects in the public and social space.
While I found myself agreeing in small parts to the speakers at last week’s Sydney Institute, I could not agree with the pessimistic views on politics on the web. The Sydney Institute is a forum for discussion on politics and current affairs. Despite it’s decidedly conservative leanings efforts are usually made to present a somewhat balanced debate when a panel format is employed. Except in the case of last week’s selection of speakers.
The evening began with a video, then an infographic. The speaker, Facebook evangelist Paul Borrud awarded generous prizes to reinforce the stats:
Where have I been all this time that Design Thinking has been meeting? I have no context to this event, other than to say that more events were promised, which going by this week’s standard can only be an awesome thing.
Service Design Drinks 8: Jeremy Walker, Service Design Innovation Coach, BT Financial Group, 17 January 2011
I have just come off the back of a service design project so Jeremy Walker’s presentation at Service Design Drinks 8, brought home more than a few familiar experiences. It also made me think back to my few years in sales—but more on that later. In a nutshell Jeremy argued:
- Mine the data available, your organisation is most probably ignoring it.
This Thursday at Potts Point Emergency Architects Australia are holding a fundraising auction. Under the hammer will be works by both emerging and established photographers, including a work by Max Dupain.
Melis Senova began her presentation with this premise: if you interpret every choice as a design decision, you can look at your life as a designed experience. And concluded: if we all design our lives, can we design our industry?
Lessons learned from John Johnston, Social Strategist of original Earth Hour strategy
The core of the original Earth Hour strategy was the combination of user generated content with brand assets that were licensed as open source. There was take up from people, organisations and creative agencies; the latter happy to have the opportunity to work with an open brief. The major points of Johnston’s talk were:
Bernard Salt and Rebecca Huntley were guests at the last Social Media Club earlier this month. They presented their research on how Gen x and Gen y represent themselves online. Two themes emerged in the research: superficiality and authenticity.
I will admit, when the evening began with everyone in the room passing the mike and giving their elevator pitch, I was worried. There were over 60 women in the room and, one by one, they shared their name, job, employ—in many cases their own small business—and their twitter handle. I feared it would take all night but in a few minutes it was over. I found the exercise creepy; there was something evangelical about it, but I succumbed and came to realise that this spirit of promotion and openness was at the heart of the event.
Service Design Drinks 5: Touch-point workshops and what role does the service designer play in implementation?
The talks couldn’t have been more different at this weeks service design drinks. Stephen Cox, Customer Experience Manager at Westpac opened the night with a presentation on touch-point workshops. Janna DeVylder from Meld Studios invited the audience to ponder whether the service designer has a role to play in the execution of projects. The first was a talk around design education, the second a discussion about design implementation.
If you have not been, Service Design Drinks is a casual meet-up, where guest speakers present and take questions from the audience. It’s held regularly at the Trinity Bar in Surry Hills. The fourth event was held on 18 May and was attended by 30 or so user experience designers, including a team from Different.