JTBD for Health by Justin Sinclair meetup wrap-up
Last Monday saw a great crowd of almost 30 people turn up at Brain Mates to hear Justin Sinclair of Neo speak about a health case study at the JTBD Sydney Meetup.
Meetup wrap up: Product Roadmaps, what are they good for? at Product Talks
I’ve not yet been responsible for a roadmap but I have certainly fed information into them, so I was very keen to check out yesterday’s meetup and hear from a panel who disagreed and agreed on the merit and use or uselessness of product roadmaps. The panellists were
Jobs to be Done Sydney #4 Interview workshop
Monday 23rd March was the fourth installment of the Sydney chapter of the Jobs to be Done meetup, and the first co-organised by me. That’s right, after so many years of attending meetups I’ve finally stepped up to help Christian keep the ball rolling. As always we were wonderfully and generously hosted by Brainmates who also host and sponsor Product Mavens and Product Talks Sydney. I’ll be getting along to one of those very soon.
Two new categories announced for the 2015 Good Design Awards
The Good Design Awards have a new website and are open for submissions. Interestingly, there are two new categories recognising the expanding role and remit of design: Social Innovation and Business Model Design.
Deconstructing a Jobs to be Done switch interview
It’s fascinating to hear about the decision making process of customers when they decide to buy a product. Its more interesting still to think about the reasons they may be leaving another product for this to happen. What may on the surface seem perfectly rationale ends up being haphazard, circumstantial, and even highly emotional.
Jobs to be Done Sydney meet-up review
I’ve been meaning for the longest time to do some reading on Jobs to be Done framework, but like so many little jobs it had remain undone. Until Monday night that is when Christian Lafrance organised the first Sydney meet up at the Trinity Bar in Surry Hills. Christian has presented on Jobs to be Done at UX New Zealand with ABC colleagues Justin Sinclair and Raymond van der Zalm and he has been incorporating the method into UX and product strategy and design projects at the ABC.
Ethnography Inquiry Today
Speaker: George Marcus
25 March 2014
Metcalfe Auditorium, State Library of NSW
Organised by UWS
Co-design in the social sphere – Sydney Design Festival
If you’re interested in co-design you should look check out the “Designing With” event series which is being held as part of the Sydney Design Festival running 3-18th August 2013.
The evolution of CX
The first Australian CXPA meet-up in Sydney (16/4/2013) was a breakfast session at Atlassian HQ with Cyrus Allen of Strativity as the MC. The special guest via a Google Hangout was CXPA and Temkin Group founder Bruce Temkin. He is also the creator of Forrester’s Customer Experience Index and Voice of Customer Award.
Sir Tim Berners-Lee: Then, now, tomorrow. What’s next for the World Wide Web? Sydney Town Hall 5 Feb 2013.
About the event
Part of the City Talks series presented by the City of Sydney and UTS spotlight.
The hash tag was the ever parochial #tbldownunder. The official ones were #sydcitytalk and #UTSengage
What people said
There were several introductions including Clover Moore’s rundown of the City’s contribution to supporting innovation which was quite impressive, and there were (too many) panelists, but everyone was there for Tim Berners-Lee.
He delivered his presentation with a frenetic energy. Was there a thread? A theme? Not quite, although his historical tech overview did turn into an invitation to contribute to code and be vigilant of those who seek to control our data and our privacy. I think an implied warning of proprietors who want to lock down devices too.
Mobile Monday Pecha Kucha style
I never post such raw notes on this blog, but I thought, better raw than never tonight. I haven’t been to Mobile Monday in years, but spurred on by @roneo I went along.
User centric change management
I had the privilege to work on a succession of projects relating to the staff experience at my time at Different. My colleague Christian LaFrance presented some of the learnings from these projects and a few others undertaken by the team at the recent Service Design Network Global Conference in Paris (28-30 October, 2012) and he has shared his presentation on Slideshare. Many of these projects involved a participatory design approach to achieve change that took employee needs into account and that was employee led.
Social Media Club: The new age of blog monetisation
“The challenge is finding that niche and filling that content”
— Karla Courtney
Design Thinking Drinks with Chris Vanstone: Creating social start-ups
Design Thinking Drinks is an event organised by Deborah Kneeshaw and sponsored by Thoughtworks. It’s on every couple of months and last week’s event attracted a big and curious crowd for Chris Vanstone design co-lead of The Australian Centre for Social Innovation (TACSI) and one of the founders of agency In With For.
U.Lab explores the crowd as design partner at Groundbreaker
There was wine, cheese, crackers, butcher’s paper and markers—obviously some audience participation was on the agenda at Groundbreaker. This series has been instigated by U.Lab out of the UTS design school. Each week will cover a topic related to collaboration, innovation and design practice. This week’s was crowd sourcing:
Cory Doctorow at Vivid Ideas
I don’t think I would do justice to Cory Doctorow’s talk at Vivid Ideas by going through the points blow by blow so I encourage you to leave this page and go to the podcasts at 2SER to hear it for yourself. If you need to be convinced to listen to this recording you will:
WebDU 2012
It’s been a few years since my last webDU so this year’s conference was a reunion of sorts with familiar faces, friends and dear old colleagues. I should point out that as a daemonite alumni I was a guest, so yes I am biased and I do think this conference is awesome. The staging was great, the food better and the speakers stellar. Did I mention there was ice-cream?
Tim Hughes – the business and future of online travel, 2 May 2012 at FED
Tim Hughes on the couch with Brad Howarth
Getaway Lounge is a daily deals site for travel with its brand leveraged from Channel 9’s TV show of the same name. It’s CEO Tim Hughes, also a blogger on the online travel industry was on the couch at FED last Wednesday.