Facebook, may I ask you to change one word in your user interface if I may?
“Being sedentary for nine hours a day at the office is bad for your health whether you go home and watch television afterwards or hit the gym. It is bad whether you are morbidly obese or marathon-runner thin. It appears that what is critical and maybe even more important than going to the gym, is breaking up that sitting time.”
If you occasionally find yourself busy at work with lots of tasks but feel you are getting nothing done try thinking of your day as a jar with … pickles in it. Even though this article mixes its metaphors (it talks about pickles then goes on to talk about “big rocks”) it offers a really interesting technique to visualise your work day, in this case as a jar, and prioritize your day, by filling it with the biggest tasks first. Email can wait.
Sylvia Pennington reports on the characteristics of the perfect boss. How does your boss stack up? Or if you’re the boss how do you stack up? The cheat sheet list is:
Clem Bastow writes a lot about women’s issues. In this piece from August 2012 she reflects on the name calling attributing to woman that perhaps is not bestowed on men displaying the same attributes. Food for thought.
The first Australian CXPA meet-up in Sydney (16/4/2013) was a breakfast session at Atlassian HQ with Cyrus Allen of Strativity as the MC. The special guest via a Google Hangout was CXPA and Temkin Group founder Bruce Temkin. He is also the creator of Forrester’s Customer Experience Index and Voice of Customer Award.
While I was a student I worked in retail. At one store we were encouraged (forgive me if you hate sales assistants) to ask open questions to invite conversation. It’s harder that it sounds. Years later while being trained in user research we were encouraged to ask why. Not only why, but as many whys as we could … and you know why … to get to the root cause, that deep fundamental driver of behaviour. Of course this too is not as easy as it sounds. Unless you’re a charming 5 year old asking why can sound pretty obnoxious and being asked why can make anyone feel quite defensive. I’m guessing advice like this has its roots in the famous 5 Whys, which I take to be a tool of analysis, not a script. If you disagree with anything here, or have more to add please say so in the comments.
“It’s people that learn. Not organizations that learn, and not systems that learn.”
— SemanticWill™ (@semanticwill) March 20, 2013
Productivity versus collaboration. Isolation versus distraction. The pros and cons of working from home and “telecommuting” were making the rounds last week with articles about Google and Yahoo policies. Google, despite enabling its users to collaborate remotely doesn’t favour the practise itself. The positions of these companies on the matter are summarised by Asher Moses and Ben Grubb with some additional research facts, stats and links. Here’s a sample:
Another book on toxic work culture and personality types to look out for:
- The Withholder