I was a little heartbroken this week after meeting a taxi driver and a stage rigger who had both retrained in IT — for no job outcome. The taxi driver, a young immigrant has studied a Masters of IT from Queensland University. He said that course was so general that it left him qualified in nothing.
Earlier this year I was on a project where I had to re-purpose another team’s design research. My job was to make a set of task models. I had the following available to me:
Some nice advice from this SMH article:
Tip 1: start by getting information out, not taking information in:
I’ve followed some interesting and conflicting media recently. Tony Costa writing for Forrester evangelises location technologies improving customer experience citing four recent and compelling examples. On Australian TV last night 4 Corners followed the life and online privacy of a typical Australian family to demonstrate the reach of where our data goes. Once the breadth of data sharing was exposed, together with blatant privacy breaches the family were less than impressed. At the very least one could say that they appeared uncomfortable. I’m sure many in the viewing audience were. Here is an example reaction from the family, the daughter, a 24 year old university student was asked to comment on what she thought of being tracked in a shopping centre.
Hiring right, perks versus how people work now, making sure staff are invested in the company to be invested in their work, transparent salaries are among the tips from 9 entrepreneurs about building a great culture. ~ http://www.businessinsider.com.au/how-to-create-a-great-culture-2013-8#newscred-ceo-shafqat-islam-says-to-get-culture-right-you-have-to-hire-right-1
My old compadres at Daemon are looking for a new producer. Is this you? You can read the job posting for the official description but perhaps I can talk about what the role meant for me (and yes, cat herder was officially in my job description at the time which might give you a little insight into the minds of this crew).
I love this list of 22 typical change management mistakes to avoid. There are several in this list which I think can be addressed with a human centred design approach such as:
I for one am a terrible multitasker. And don’t get me started on people who think that I can multi-task just because I’m a woman. Research is showing us that mutitasking is just very fast switching and not very effective.
Don’t feel bad about taking a break to reset and recharge. It’s been proven that breaks will actually make you more productive.
I certainly struggle with attempts to go paperless. I am getting better. Slowly. But there is a case for paper.