I’ve followed some interesting and conflicting media recently. Tony Costa writing for Forrester evangelises location technologies improving customer experience citing four recent and compelling examples. On Australian TV last night 4 Corners followed the life and online privacy of a typical Australian family to demonstrate the reach of where our data goes. Once the breadth of data sharing was exposed, together with blatant privacy breaches the family were less than impressed. At the very least one could say that they appeared uncomfortable. I’m sure many in the viewing audience were. Here is an example reaction from the family, the daughter, a 24 year old university student was asked to comment on what she thought of being tracked in a shopping centre.
Hiring right, perks versus how people work now, making sure staff are invested in the company to be invested in their work, transparent salaries are among the tips from 9 entrepreneurs about building a great culture. ~ http://www.businessinsider.com.au/how-to-create-a-great-culture-2013-8#newscred-ceo-shafqat-islam-says-to-get-culture-right-you-have-to-hire-right-1
My old compadres at Daemon are looking for a new producer. Is this you? You can read the job posting for the official description but perhaps I can talk about what the role meant for me (and yes, cat herder was officially in my job description at the time which might give you a little insight into the minds of this crew).
I love this list of 22 typical change management mistakes to avoid. There are several in this list which I think can be addressed with a human centred design approach such as:
I for one am a terrible multitasker. And don’t get me started on people who think that I can multi-task just because I’m a woman. Research is showing us that mutitasking is just very fast switching and not very effective.
Don’t feel bad about taking a break to reset and recharge. It’s been proven that breaks will actually make you more productive.
I certainly struggle with attempts to go paperless. I am getting better. Slowly. But there is a case for paper.
So did that last brainstorming session you were in that was meant to generate a hundred ideas deliver? If not, here’s why:
If you find yourself unable to think in your open plan office you may be interested in reading this New York Times article The Rise of the New Group Think that argues the case for private space to be productive and creative.
OK so this might start sounding like an advertorial real quick. I organised a 28 Degrees Master Card to use as my travel money card after reading Choice Magazine’s 2012 awards. Seems like they want to retain that customer mantle. My last email from them included a message that they will illuminate the consequences of only paying minimal monthly repayments on credit card balances.