Is there a downside to everyone being happy at work? Is conflict good or bad? Does hiring for cultural fit produce group think? A great summary over at HBR of what to consider if your goal is to foster a critically engaged team.
I am incredibly fortunate to work in an amazingly well planned and thought out open office and hot desk environment. But even with full focus zones it can be difficult at times to concentrate because of distracting background conversations.
Should you be a UX designer, a UI designer, a visual designer, a front end coder, or a back end coder? Can you be all of them? Can you be a few of them?
The Good Design Awards have a new website and are open for submissions. Interestingly, there are two new categories recognising the expanding role and remit of design: Social Innovation and Business Model Design.
I’m looking forward to seeing what Stan, Presto, and of course Netflix have to offer avid Australian movie and TV watchers like myself. I’m a ripe candidate for all of these new services: I don’t subscribe to Foxtel (can’t get cable at home), I haven’t bothered to bypass geo-location blocks to access US Netflix, I don’t want to download illegally, I don’t have an Apple TV (love hate relationship with Apple, hate relationship with iTunes), and I’m ready to see what else there is besides Quickflix for more than a few reasons.
Breakthrough strategies… They rarely come from the typical strategic planning effort. Nor do they typically result from the common practice of generating and evaluating strategic options. And they certainly aren’t inspired in a traditional board offsite, executive retreat, or brainstorming session. Instead, they start with individuals working on big, specific challenges who find novel ideas in unexpected places, creatively combine them into innovative strategies, and personally take those strategies to fruition—against all odds.
Noticing a missing word in this click bait title made me laugh. Guess I was half baited. Just goes to show how formulaic this stuff all is and how quickly it’s churned out.
Are you recording enough after customer research encounters?
Noting behaviours, attitudes, and context during research encounters uncovers rich findings and helps to tell compelling customer stories. Just recounting what was said misses important data.
It’s fascinating to hear about the decision making process of customers when they decide to buy a product. Its more interesting still to think about the reasons they may be leaving another product for this to happen. What may on the surface seem perfectly rationale ends up being haphazard, circumstantial, and even highly emotional.
The Australia Institute celebrates Go Home on Time Day today November 19. This is certainly something that my partner would hope that I take part in.