A combination of transparency, skill, pride and fun has seen OBS named among the nation’s 10 most desirable workplaces each year since the BRW awards began in 2009.
A great read on employee satisfaction – how to measure it, achieve it and the correlation to customer NPS.
“Novel ideas by themselves have no impact on society. It is their implementation that separates invention from innovation.”
We were talking “innovation” at work so I thought I would pull out this article. Innovation is such a buzz word it seems, to me at least; it loses its meaning each time it is uttered. But it’s meaning is concrete.
A new survey from Human Resources vendor NorthgateArinso claims that Australians are actually getting better at saying “no” to work. According to the survey results;
It’s not that this particular article in interesting — its that articles like this are appearing more and more often: “Stop Working More Than 40 Hours a Week” via Inc.com
No new facts or research in this article. Just more evidence of a trend to discourage long working hours to promote productivity.
Firms are holding training sessions to teach employees the basics of what’s known as visual note taking. Others, like vacation-rental company HomeAway Inc. and retailer Zappos, are hiring graphic recorders, consultants who sketch what is discussed at meetings and conferences, cartoon-style, to keep employees engaged.
GE launched an interesting campaign site recently on “creative innovation” with short videos including an interview with Edward de Bono who talks innovation; namely:
What is increasingly clear is that the terms ‘‘innovation’’ and ‘‘employee engagement’’ are inherently linked. Innovation is, at its core, a leadership responsibility, and therein lies the real opportunity. Harness people’s natural curiosity and capabilities and the race is half won.
Every so often an article appears in the newspaper citing the cost to business of dodgy sick days. What should be more concerning than the cost of sick days (apparently each one costs business $385, but isn’t this the cost of business?) is lost productivity, low employee morale and lower customer satisfaction when staff are unhappy when at work.
The writers over at IT Pro at SMH have delivered another article to help us all manage our email inbox. They offer tips to effectively manage the stream of communication, many of which will be familiar to you (such as switching off auto alerts). Its worth a read to see if there are any new tips you can take on board.
The production process at Pixar is a lengthy one, with many groups participating and weighing in at various stages. A critical point in the process is called the Notes Session. It’s when several key individuals, such as the director and head writer, sit down to watch the full movie. They then capture changes that need to be made on notes and hand them back to the team (hence the name Notes Session).
Another tool for performance management focused on providing feedback in real time.
From the product page: