I will admit, when the evening began with everyone in the room passing the mike and giving their elevator pitch, I was worried. There were over 60 women in the room and, one by one, they shared their name, job, employ—in many cases their own small business—and their twitter handle. I feared it would take all night but in a few minutes it was over. I found the exercise creepy; there was something evangelical about it, but I succumbed and came to realise that this spirit of promotion and openness was at the heart of the event.
Service Design Drinks 5: Touch-point workshops and what role does the service designer play in implementation?
The talks couldn’t have been more different at this weeks service design drinks. Stephen Cox, Customer Experience Manager at Westpac opened the night with a presentation on touch-point workshops. Janna DeVylder from Meld Studios invited the audience to ponder whether the service designer has a role to play in the execution of projects. The first was a talk around design education, the second a discussion about design implementation.
I worked for the Swatch Group many many years ago. I was already a watch obsessive and I loved Swatch. I was quite the tragic. So, it was sad to hear of the passing of Nicolas Hayek this week, credited with saving the entire Swiss watch industry.
I made some page size graphics that show each Blurb book size on an A3 page to help me plan some book designs.
I received my second book made by Blurb in the post the other day. This was the first book I had made that was a black and white text, 5″ x 8″ paperback. I ordered one hard cover with dust jacket and a couple of paperbacks. I was well impressed by the paper quality and the binding. The hard linen cover is beautiful and austere, but unfortunately the image did not align correctly … or at least as I thought it would.
A few years ago I read an article in My Career about whether your job has a personality. It goes on about introverts and extroverts but it struck a chord with me at the time. I remember my good friend Tamara Graham telling me why she left her established career in teaching. It was during an overseas holiday, where she was outdoors all day, taking snaps that she decided that she hated being inside, staring at the same walls and what she really wanted to do was travel around and take photos.
If you have not been, Service Design Drinks is a casual meet-up, where guest speakers present and take questions from the audience. It’s held regularly at the Trinity Bar in Surry Hills. The fourth event was held on 18 May and was attended by 30 or so user experience designers, including a team from Different.
I was totally enamored by the Microsoft Surface at WebDU. Here is a mix of what I learnt, filmed and experienced.
Collis Ta’eed spoke at webDU a few years ago on how to start a web community. He should know, Collis founded the Envato network which publishes PSD Tuts, Vector Tuts, Active Tuts, Freelance Switch amongst other titles. It’s inspiring to hear about web success stories. The Envato network employs 25 people and attracts ‘a few million visitors a month’. Impressive.
Adobe were a little self aware post Steve Jobs anti Flash rant but not defensive at this year’s webDU conference. Why? Because Flash continues to improve and there are few haters in the webDU crowd. Gone was the spiel about the quick uptake of flash and flash penetration in the market place. The emphasis this year was on performance improvements in Flash beta 10.1. Expect more fan fare after the official release later this year.
I have been to 4 webDU conferences and this was the first year that I was not on the Daemon organising team. It felt strange to not have to do anything but enjoy myself, and that I did.
With only about 3% of online browsers turning into shoppers, augmented reality has the potential to shake up ecommerce by simulating a real life experience.