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40% of your effectiveness of leadership is driven by the ability to listen.

“… The ability to listen to new ideas, the ability to listen to new voices, gives you the ability to adapt … it’s the number one quality besides competence.” — Nilofer Merchant on the Boss Level podcast.

Highly recommend the rest of the podcast episode too for conversation on the gap between strategy and delivery and how a rethinking of the division of labour between the thinkers and the doers makes for better business.