Stan app dead end for curious new customers
I’m looking forward to seeing what Stan, Presto, and of course Netflix have to offer avid Australian movie and TV watchers like myself. I’m a ripe candidate for all of these new services: I don’t subscribe to Foxtel (can’t get cable at home), I haven’t bothered to bypass geo-location blocks to access US Netflix, I don’t want to download illegally, I don’t have an Apple TV (love hate relationship with Apple, hate relationship with iTunes), and I’m ready to see what else there is besides Quickflix for more than a few reasons.
Rather enthusiastically I downloaded the Stan app today on my iPad and was quickly disappointed. The first screen gave me nowhere to go: No information about the product, no hint of the launch date, no way to sign up, and no way to take any further steps. Even worse, it assumed I was already a customer.
The website gives a few more options. You can read a bit about the service and more importantly sign up and register to an offer. Why isn’t this experience available on the app?
I can only assume its because its early days for Stan. To any Stan designers, developers and product managers reading this I don’t want to come across as a pedant, but am suggesting another form on the app page would be more appropriate. I am looking forward to seeing what’s in store. Good luck with the launch.