Design research #2: 10 questions to debrief after an inquiry
I recently read IDEO’s HCD toolkit and it reminded me of the instruction offered in Ethnography for Marketers: A Guide to Consumer Immersion, which I have written about before. If you do any type of UX research, particularly observational research, but have not had formal research training I think you will find them both worthwhile reads. This is my summary of advice from both these texts on debriefing after a contextual inquiry.
Note I said debrief, because I think proper analysis of notes is still important. I’ve found it valuable to push myself after a research session to go beyond first impressions. They yield the obvious and the superficial. Deep insight comes with further thought and scrutiny and by sharing your thoughts with others. And that’s the fun stuff anyway.