Cornell University researchers conducted a study that involved tinkering with the thermostat of an insurance office. When temperatures were low (68 degrees, to be precise), employees committed 44% more errors and were less than half as productive as when temperatures were warm (a cozy 77 degrees).
About 10% of new recruits to call centres take Zappos up on the incentive to leave after completing the intensive induction program.
In 2007, the luxury automaker set up an experimental assembly line with older employees to see whether they could keep pace. The production line in Dingolfing, 80km northeast of BMW’s Munich base, features hoists to spare ageing backs, adjustable-height work benches, and wooden floors instead of rubber to help hips swivel during repetitive tasks.
Gienda Kwek of smh.com.au reports that workplace loyalty is diminishing due to less commitment on the part of employers to their employees with increased use of contractors and casuals. Dr Rafferty of the University of Sydney’s Workplace Research Centre notes that the risk of employment security once shared between workers and employers is now being shifted onto employees. Job security is now a top concern of employees and HR departments are responding in turn to keep talent.