QR codes – they seem like a good idea, yet their implementation is often shallow and clumsy. Tesco have certainly shown what can be done with QR codes building a shopping experience at train stations in South Korea.
GE launched an interesting campaign site recently on “creative innovation” with short videos including an interview with Edward de Bono who talks innovation; namely:
What is increasingly clear is that the terms ‘‘innovation’’ and ‘‘employee engagement’’ are inherently linked. Innovation is, at its core, a leadership responsibility, and therein lies the real opportunity. Harness people’s natural curiosity and capabilities and the race is half won.
Every so often an article appears in the newspaper citing the cost to business of dodgy sick days. What should be more concerning than the cost of sick days (apparently each one costs business $385, but isn’t this the cost of business?) is lost productivity, low employee morale and lower customer satisfaction when staff are unhappy when at work.
Customers use of mobile devices translates directly into efficiency gains and profits for Dominos pizza via SMH
An article in today’s SMH about the Domino’s food chain struck me as quite significant. Customers’ increased use of mobile devices when ordering has resulted in efficiency gains and increased profits for the business. Customers’ use of devices when ordering has:
OK so some of use management speak and some of us cringe when we hear it. I’m a little scared that I am becoming immune to it. Turns out using those business buzzword phrases may impair your message, as reported in the SMH today.
The writers over at IT Pro at SMH have delivered another article to help us all manage our email inbox. They offer tips to effectively manage the stream of communication, many of which will be familiar to you (such as switching off auto alerts). Its worth a read to see if there are any new tips you can take on board.
The production process at Pixar is a lengthy one, with many groups participating and weighing in at various stages. A critical point in the process is called the Notes Session. It’s when several key individuals, such as the director and head writer, sit down to watch the full movie. They then capture changes that need to be made on notes and hand them back to the team (hence the name Notes Session).
Another tool for performance management focused on providing feedback in real time.
From the product page: