I love Bob Sutton. After reading his book Good Boss, Bad Boss I have become a bit of an acolyte. What I like about him most is the tenacious way he demystifies and deconstructs common management practices. Like goal setting.
Marc Stickdorn is an academic and author of This is Service Design Thinking so we were more than lucky to have him address the group. Stickdorn teaches to both design and business students.
Tesco, a UK supermarket chain has 3 rules for innovation:
The NSW department of Fair Trade is launching their new Scam Buster app today. Flyers and sunscreen were being handed out at Town Hall station this morning. The app enables people to report scams by channel and type and offers info and tips for what to look out for.
Ethnography for Marketers: A Guide to Consumer Immersion was recommended to me in 2007, I finally got round to reading it in 2010 and the other day I revisited the copious notes I took. This is a book about ethnography, research, projects and design. But why write a blog post that is a book review? Particular when the subject is essentially a text book?
Friends from out of town have often remarked to me that Sydney has a thriving digital scene. All the events I’ve attended, big and small, are organised by passionate people with a spirit of openness and sharing. Considering most meet-ups are free or under 10 bucks it’s pretty cheap compared to a conference ticket.
I love a good critique so I left the October Insight talk [web archive] featuring Dutch design duo Toko well sated. They reflected on their career; taking risks, both professional and personal (they moved their lives to Australia almost on a whim) and the state of the design industry.