Comments on: Service Design Drinks 5: Touch-point workshops and what role does the service designer play in implementation? http://www.eriontheinterweb.com/2010/07/service-design-drinks-5-touch-point-workshops-and-what-role-does-the-service-designer-play-in-implementation/ Thoughts on the internet, design and user experience. Mon, 06 Feb 2012 09:22:47 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: eri http://www.eriontheinterweb.com/2010/07/service-design-drinks-5-touch-point-workshops-and-what-role-does-the-service-designer-play-in-implementation/#comment-536 eri Tue, 13 Jul 2010 07:18:54 +0000 http://www.eriontheinterweb.com/?p=422#comment-536 Hi Marie-Laure Thanks for your comment. Glad you found the post informative. The wonderful organisers of the event have published a video of Stephen Cox's presentation on Vimeo. You can view it on their blog: http://servicedesigning.com.au/2010/07/12/stephen-cox-at-sydney-service-design-thinks-drinks/ Hi Marie-Laure
Thanks for your comment. Glad you found the post informative. The wonderful organisers of the event have published a video of Stephen Cox’s presentation on Vimeo. You can view it on their blog: http://servicedesigning.com.au/2010/07/12/stephen-cox-at-sydney-service-design-thinks-drinks/

]]> By: Marie-Laure http://www.eriontheinterweb.com/2010/07/service-design-drinks-5-touch-point-workshops-and-what-role-does-the-service-designer-play-in-implementation/#comment-534 Marie-Laure Tue, 13 Jul 2010 05:01:38 +0000 http://www.eriontheinterweb.com/?p=422#comment-534 Thanks for this Erietta! I wasn't there, so it's good to read about the talks & discussions. Agree that champions are needed - post-implementation too. Thanks for this Erietta!
I wasn’t there, so it’s good to read about the talks & discussions.
Agree that champions are needed – post-implementation too.

]]> By: Tweets that mention Service Design Drinks 5: Touch-point workshops and what role does the service designer play in implementation? - eri on the interweb -- Topsy.com http://www.eriontheinterweb.com/2010/07/service-design-drinks-5-touch-point-workshops-and-what-role-does-the-service-designer-play-in-implementation/#comment-533 Tweets that mention Service Design Drinks 5: Touch-point workshops and what role does the service designer play in implementation? - eri on the interweb -- Topsy.com Mon, 12 Jul 2010 09:03:38 +0000 http://www.eriontheinterweb.com/?p=422#comment-533 [...] This post was mentioned on Twitter by erietta, Peter. Peter said: Service Design Drinks 5: Touch-point workshops and what role does ...: The talks couldn't have been more different... http://bit.ly/9LpJs0 [...] [...] This post was mentioned on Twitter by erietta, Peter. Peter said: Service Design Drinks 5: Touch-point workshops and what role does …: The talks couldn't have been more different… http://bit.ly/9LpJs0 [...]

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