I put my juvenile interviewing skills to use by asking my friend and UX pro Dori Miller why she is planning to swim a double crossing of the English Channel. Thats right, Dori plans to swim to France and then back again and all for a good cause. Check out her answers to such probing questions as “Is peeing while you swim and getting that warm feeling the best thing that will happen to you on your epic challenge?” on her blog: Over the Bounding Main: Eriettas Top Ten Questions about Channel Swimming.
I will admit, when the evening began with everyone in the room passing the mike and giving their elevator pitch, I was worried. There were over 60 women in the room and, one by one, they shared their name, job, employ—in many cases their own small business—and their twitter handle. I feared it would take all night but in a few minutes it was over. I found the exercise creepy; there was something evangelical about it, but I succumbed and came to realise that this spirit of promotion and openness was at the heart of the event.
Service Design Drinks 5: Touch-point workshops and what role does the service designer play in implementation?
The talks couldn’t have been more different at this weeks service design drinks. Stephen Cox, Customer Experience Manager at Westpac opened the night with a presentation on touch-point workshops. Janna DeVylder from Meld Studios invited the audience to ponder whether the service designer has a role to play in the execution of projects. The first was a talk around design education, the second a discussion about design implementation.
I worked for the Swatch Group many many years ago. I was already a watch obsessive and I loved Swatch. I was quite the tragic. So, it was sad to hear of the passing of Nicolas Hayek this week, credited with saving the entire Swiss watch industry.