To be truthful I am mostly writing this post to insert a wee code for the Technorati bot, and here it is: VU5946APQSXM. OK now that’s done its time to reflect.
There are some great UX/UCD resources online — my favourites to date have been Service Design Tools and more recently UX Mastery. But today I was knocked out by the phenomenal effort to define and encapsulate design research activities in a cohesive project framework. It was all revealed by a rather innocuous tweet that did not quite foretell the brilliance ahead.