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  • my-account

    Hi, I'm Eri

    an experience designer and consultant working in Sydney. I follow a user-centred and participatory design approach to create and improve digital, physical, service, work and change management experiences. Read more

  • lightbulb

    The work I do

    involves customer research, user testing, wireframing, workshop facilitation and training to deliver design, strategy, experience models and product road maps.

  • pencil

    Here

    I write about the web, design practice and report back on UX, digital and service design meet-ups that I go to. Thanks for stopping by.