Everything has changed post-COVID-19- How can fieldwork continue now that researchers cannot simply meet with participants?
Feb 10 was a joint meet-up between Sydney Content Strategy and the Design Systems meetups. The speakers were:
Agile or not, lots to reflect on and love in this thread on agile teams (threadreaderapp) by Susanne Husebo. It start likes this:
That my team — a design team — does research, has at times confused colleagues unfamiliar with design methods. Some expect that customer research is produced solely from the market research team and that any design findings only come out of the usability lab. So, to set the scene on our latest field study I presented an introduction about how ethnography has played a part in the product design and innovation of many brands we are familiar with.